SIT40422 Certificate IV in Hospitality

What is SIT40422 Certificate IV in Hospitality?

The SIT40422 Certificate IV in Hospitality (CRICOS Course Code: 111103C) is the nationally recognised Australian qualification for people who work in supervisory hospitality positions. It is published on the CRICOS register by Clinton Education Pty Ltd t/a Clinton Institute (RTO Number 41597, CRICOS Provider Code 03540C).

SIT40422 is the entry point into the Hospitality Management stream. You learn to work effectively in hospitality service, enhance customer service experiences, develop and manage quality customer service practices, and manage conflict. The qualification also covers leading and managing people, monitoring work operations, coaching others in job skills, rostering staff, managing finances within a budget, providing responsible service of alcohol, and delivering events and functions. The qualification covers restaurants, hotels, clubs, pubs, cafes and coffee shops, and function and event venues.

You study in the classroom, practise in a simulated hospitality environment, and then apply your skills in real venues. The 256 hours of work placement mean you graduate with both the knowledge employers ask for and the practical hours to back it up.

Who this qualification is for

Target groups for SIT40422 Certificate IV in Hospitality are students who are:

• moving from an operational hospitality role into a supervisory, team leader or management position;
• already working in hotels, restaurants, clubs, cafes or events and want a formal qualification to progress;
• responsible for rostering staff, managing service standards and handling customer problems;
• building a pathway to SIT50422 Diploma of Hospitality Management or SIT60322 Advanced Diploma of Hospitality Management;
• seeking a qualification that recognises existing workplace skills through credit transfer or RPL.

Students will usually be new entrants. However, credit and/or RPL can be provided for those with existing skills and knowledge, allowing such students to complete the course in a shorter timeframe.

Qualification entry requirements

There are no formal entry requirements for the SIT40422 qualification itself.

Before you enrol you must be at least 18 years of age. You must also have completed at least the equivalent of Year 11, and hold appropriate Language, Literacy and Numeracy (LLN) levels as determined by Clinton Institute's LLN test prior to enrolment. There is no minimum industry experience requirement, so SIT40422 is a realistic first qualification for someone entering the hospitality industry.

Entry requirements for international students

To enrol in this course, international students must provide evidence that they:

• are at least 18 years of age;
• have completed at least the equivalent of Year 11;
• meet one of the following English proficiency requirements:
  • evidence of a valid IELTS score of 6.0 or equivalent in English language tests including TOEFL iBT, Pearson Test of English (PTE), Duolingo English Test and Cambridge English (CAE);
  • successfully complete an ELICOS pathway with a recognised provider, as determined by Clinton Institute, via an exit score of IELTS 6.0 equivalent;
  • have successfully completed Year 12 or equivalent in English Language.
• have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment.

The LLN test is conducted by a suitable Trainer and Assessor or the Director of Studies. It includes a written test and an interview to complete the verbal component of the test. For international students applying from their home country this is completed during a Skype interview; for students applying within Australia the test is completed during an interview at the RTO. The LLN test helps the RTO assess whether a student's LLN skills suit the course requirements, and helps trainers prepare individual learning plans where skill weaknesses are identified.

Domestic students studying SIT40422 at Clinton Institute have no study restriction. If you are a temporary visa holder, check your own study rights and visa conditions before you enrol. The number of course weeks you can study, and whether work placement hours count against your work limit, both depend on your visa subclass. For international students it is a condition of entry that, upon acceptance, you provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying: immi.homeaffairs.gov.au

Program duration: 54 weeks including 256 hours of work placement

The CRICOS registered duration of SIT40422 is 54 weeks, and that figure already includes the 256 hours of work placement Clinton Institute schedules into the course. You are not adding the placement on top of the 54 weeks, and you are not doing it afterwards in a gap between study and graduation.

Credit transfer and/or RPL can be provided for students with existing skills and knowledge, allowing them to complete the course in a shorter timeframe. If you have already worked in hospitality for years, our guide to RPL for experienced hospitality workers explains which units you may already have evidence for.

Course fees and intakes

Tuition for SIT40422 depends on your situation, so we do not publish a single figure. Offshore students who do not yet hold an Australian visa with study rights pay the offshore fee. Onshore students who already hold a valid Australian visa with study rights pay the onshore fee and may qualify for a promotion price. Students enrolling with credit transfer (CT) or a partial qualification package are quoted separately.

For the fee that applies to you, and the current intake dates, see Intakes and Prices. Clinton Institute operates multiple intakes through the year, so there is usually more than one start date for SIT40422 in Melbourne. To confirm the next start date and whether it fits your visa timetable, contact our admissions team on +61 3 8394 2064 or at admission@clinton.edu.au.

Melbourne campus and training delivery

SIT40422 is delivered at the Clinton Institute Melbourne campus, Level 9, 313 La Trobe Street, Melbourne VIC 3000. The La Trobe Street campus sits in Melbourne's CBD, close to the hotels, restaurants, clubs, cafes and function venues that employ Clinton Institute graduates.

Training runs in three modes so you get both the theory and the floor time. Classroom delivery covers the units. Simulated practical training lets you rehearse service, conflict, rostering and event scenarios in a supported environment. Workplace training delivery puts you into operating hospitality venues to practise on real shifts with real customers.

"He not only taught us correct cooking techniques, but also explained the reasons behind every method, helping us understand both the theory and the practice."

"He has influenced not only my education and career, but also my confidence, my values and the way I face challenges in life. Every time I spoke with him, I felt as though I was talking to a trusted family member rather than just a teacher."

Work placement: 256 hours

SIT40422 includes 256 hours of work placement in hospitality venues, and Clinton Institute arranges it for you. Your placement hours count toward your qualification, not toward your visa work limit, and they are scheduled alongside your study rather than left until the end.

The CRICOS register lists the work component for this course as No. Read the 256 hours as the work placement Clinton Institute schedules into the 54 week course, rather than as a separate CRICOS work component requirement. Our admissions team confirms the placement schedule for each intake before you start.

Course package options

SIT40422 is also available as part of a package. These are the current Hospitality Management Stream package options:

Package fees differ for onshore, offshore and credit transfer (CT) students, so check intakes and prices and talk to admissions about the package that fits your visa timetable.

Units of competency

SIT40422 comprises 21 units: 9 core units and 12 elective units under the national training package. Clinton Institute delivers them in four clusters.

Work placement cluster units

Working in industry cluster units

Manage workplace cluster units

Stand-alone units

How SIT40422 is assessed

Written and online assessment. Knowledge questions on service standards, customer experience, conflict resolution, rostering, financial control, event planning, responsible service of alcohol and work health and safety.

Role plays and simulations. You work through real scenarios: a difficult customer, a service breakdown, a staff shortage on a busy Saturday, an event running over budget, or a compliance issue to escalate.

Practical demonstrations and portfolios of evidence. You build a portfolio showing the practical work you have done, and your assessor checks it against the unit's performance criteria.

Workplace observation. Your assessor observes you applying the standards you have learned on shift in a real hospitality venue during your 256 hours of work placement.

Career outcomes and pathways

After achieving SIT40422 Certificate IV in Hospitality, individuals could progress to SIT50422 Diploma of Hospitality Management (Tourism stream) or SIT60322 Advanced Diploma of Hospitality Management (Tourism stream). The qualification provides a pathway to work in supervisory hospitality roles. Those roles include front of house supervisor, bar supervisor, food and beverage supervisor, restaurant team leader, events coordinator and duty manager in restaurants, hotels, clubs, cafes and function venues.

Possible job titles include hospitality supervisor, front of house supervisor, bar supervisor, food and beverage supervisor, events coordinator, restaurant team leader, guest relations supervisor, duty manager and hospitality team leader. Melbourne's hotels, restaurants and event venues employ hospitality supervisors steadily. The Certificate IV is the qualification they ask for when they hire someone to run a shift or a team.