Purpose of Qualification:
This qualification reflects the role of support workers who complete specialised tasks and functions in aged services, either in residential, home, or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation, and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of others' outputs within limited parameters.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Learner Characteristic/ Client Cohort:
Target groups for Certificate IV in Ageing Support are international students who are:
- • Seeking to advance their career beyond entry-level care roles into specialised ageing support, team leading, or service coordination positions
- • Working in aged care and wanting formal, nationally recognised qualifications to reflect their experience and enable career progression
- • Seeking leadership roles within aged care services, including team leader, care supervisor, and service coordination roles
- • Seeking a pathway to the Diploma of Community Services or higher-level community services qualifications
Clinton Institute's ageing support students benefit from trainers who have worked extensively in residential aged care, home care, and disability sectors. The course covers person-centred care, dementia care, palliative support, and service coordination — skills that are in high and growing demand across Australian aged care providers. With 120 hours of supervised practical placement built into the qualification, graduates are workplace-ready and confident in applying their skills from day one.
Credit and RPL are available for students with relevant industry experience.
Qualification Entry Requirements
There are no certified qualification requirements for this qualification. To enrol in this course, students must provide evidence that they:
- • Are at least 18 years of age
- • Have successfully completed Year 11 in Australia, or an equivalent overseas
- • Meet one of the following English proficiency requirements:
- • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment.
o Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).
o Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.
o Student have successfully completed their Year 12 or equivalent in English Language
The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.
The LLN assessment includes a written test and interview to complete the verbal component of the test. For international students applying from their home country this will be completed during a skype interview. For all students applying within Australia the test will be completed during an interview at the RTO.
The LLN test assists the RTO to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.
For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500
Training Modes
Classroom-Based Delivery:
Face-to-face training at Clinton Institute's Melbourne campus, covering the theoretical knowledge components of commercial cookery including food safety, nutrition, menu planning, kitchen hygiene, and Australian hospitality industry knowledge. Trainers use demonstrations, presentations, and group discussions to build foundational understanding before students move to practical kitchen sessions.
Training Kitchen — Practical Delivery:
Students train in Clinton Institute's fully equipped commercial training kitchen using industry-standard equipment including induction cooktops, conventional ovens, chargrills, salamanders, and walk-in cool rooms. Practical sessions replicate real kitchen workflows — mise en place, service prep, plating, and post-service cleaning — building the habits and speed required in commercial hospitality environments.
Workplace Training:
Learners are supervised and coached in the workplace by host subject matter experts in accordance with Work Placement Agreements established between the student(s), the Host Workplace and Clinton Institute. Students complete practical hours in approved hospitality venues, building the industry experience that is essential for employment after graduation.
Assessment Modes:
Written Assessment in the Classroom:
This is where students respond to written questions or case scenarios, preparing written reports, completing projects, self-reflection, and other written assignments, while attending the class room and being supervised by the Assessor.
Simulated Practical Assessment:
This is where the Assessor observes the learner demonstrate the integrated application of skills and knowledge in a simulated environment which may be in a classroom or open space to simulate support services to clients.
Work Placement Log:
This is where students record, and their Work Placement Host verifies, the individual hours attendances at the student’s assigned work placement venue for training in accordance with their Work Placement Agreement. The Work Placement Log is submitted as evidence of attendance at the training venue. No additional time is allocated as practical assessment of the log as it replicates what the student would typically be required to complete as an employee in a real workplace.
Workplace Assessment:
This is where the Assessor conducts an observation of the learner demonstrating the integrated application of skills and knowledge in the workplace, to the required industry standard.
Compulsory Work Placement Arrangements
Each student will be required to complete a minimum of one hundred and twenty (120) work placement hours in Aged Care work placement settings. This mandatory practical component gives students the opportunity to apply their classroom learning in real aged care environments under the supervision of experienced care workers, team leaders, and care managers. Students rotate through residential aged care facilities and community home care services, gaining direct experience in both settings and developing the person-centred care capabilities that are central to quality ageing support practice.
What students do during placement:
- • Support older people with personal care, mobility, and daily living activities
- • Assist with meal preparation, feeding, and nutrition monitoring for residents
- • Participate in individual and group lifestyle and leisure activities with residents
- • Observe and report changes in resident health, behaviour, or wellbeing to supervising staff
- • Practise documentation skills using care planning and reporting tools used in aged care settings
- • Apply manual handling, infection control, and WHS practices in accordance with aged care standards
Important Note: All students are required to obtain each of the following requirements prior to undertaking work placement:
- • Working with Children Check (WWCC);
- • NDIS Worker Screening Check;
- • Successfully obtain SITXFSA005 Use hygienic practices for food safety;
- • Successfully obtain HLTAID011 Provide first aid.
- • Completion of Infection Control .
- • Completion of Manual Handling .
- • COVID Vaccination Certificate .
- • NDIS Worker Orientation Certificate of Completion .
- • Student Acknowledgement & Undertaking .
- • Statutory Declaration .
- • Police check .
Work placement preference could be selected via Opal, Benetas, or Arcare aged care providers in Melbourne.
Units of Competency
| Code | Unit Name | Core / Elective |
|---|---|---|
| HLTAAP001 | Recognise healthy body systems | Core Unit |
| CHCCCS023 | Support independence and wellbeing | Core Unit |
| HLTAID011 | Provide first aid* | Elective Unit |
| CHCLEG003 | Manage legal and ethical compliance | Core Unit |
| HLTWHS002 | Follow safe work practices for direct client care | Core Unit |
| CHCDIV001 | Work with diverse people | Core Unit |
| HLTFSE001 | Follow basic food safety practices | Elective Unit |
| CHCAGE001 | Facilitate the empowerment of older people | Core Unit |
| CHCCCS011 | Meet personal support needs | Core Unit |
| CHCAGE005 | Provide support to people living with dementia | Core Unit |
| CHCPAL001 | Deliver care services using a palliative approach | Core Unit |
| SITXFSA005 | Use hygienic practices for food safety | Elective Unit |
| CHCCCS025 | Support relationships with carers and families | Core Unit |
| CHCADV001 | Facilitate the interests and rights of clients | Core Unit |
| CHCAGE003 | Coordinate services for older people | Core Unit |
| CHCCCS006 | Facilitate individual service planning and delivery | Core Unit |
| CHCAGE004 | Implement interventions with older people at risk | Core Unit |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | Core Unit |
