SIT50422 Diploma of Hospitality Management (Tourism stream)

Purpose

This qualification provides a pathway to work in the hospitality and events industries as a business or operations manager, and to provide a background for key required skills for making operational decisions including managing staff, planning, marketing and finances within a hospitality setting. Graduates also have detailed knowledge of industry requirements, safety, and legislation.

Graduates will be prepared for roles which require them to operate independently where they may have responsibility for supervising or managing others and make a range of operational business decisions.

This course covers skills and knowledge that is generally applicable across a wide range of more specific settings (café, bar, restaurant, hotel, casino, event venues, tourism organisations, etc). While this course is suitable for someone who has not worked in a hospitality or management context in the past, some roles which include general service provision in these environments may require additional basic training to meet specific requirements in relation to food handling, alcohol service, cooking operations or gambling, for example, which may require additional training or licenses not included in this course.

Learner Characteristics / Client Cohort

This course is available to overseas students wanting to work in Hospitality Management in Australia and

• • Looking for new or better opportunities in their career
• • Seeking to change careers
• • Seeking better opportunities for work and studying in Australia
• • Seeking a pathway to higher education qualifications

Students may have little to no experience in either hospitality service or management or both, however, some students will have some relevant existing skills, knowledge or experience and therefore RPL is available to ensure that those are recognised, and the amount of training is adjusted accordingly. Please refer to the Recognition of Prior Learning section later in this document.

Qualification Entry Requirements:

There are no certified qualification requirements for this qualification.

Pathways & Licensing

The SIT50422 Diploma of Hospitality Management (Tourism stream) will provide a pathway to work in the hospitality, events and tourism industries in small and large organisations, such as cafes & restaurants, nightclubs, pubs & bars, casinos, event venues, tourism organisations and accommodation establishments.

Possible job titles include:

• • front of house manager
• • operations manager
• • event manager
• • banquet or function manager
• • front office manager
• • hotel services manager
• • business manager
• • team leader

Students who complete this course may also wish to continue their vocational studies by undertaking other specialist qualifications in the Tourism, Travel and Hospitality or other Training Packages, including the Advanced Diploma of Hospitality Management or other management or hospitality qualifications.

The unit SITHFAB021 Provide responsible service of alcohol (RSA) covers the RSA skill and knowledge requirements for RSA certification common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

No other licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

To enrol in this course, international students must provide evidence that they:

• • Are at least 18 years of age
• • Have completed at least the equivalent of Year 12
• • Meet one of the following English proficiency requirements:

       • Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).

       • Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.

       • Student have successfully completed their Year 12 or equivalent in English Language

• • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment.



       The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.

       The LLN assessment includes a written test and interview to complete the verbal component of the test. For international students applying from their home country this will be completed during a skype interview. For all students applying within Australia the test will be completed during an interview at the RTO.

       The LLN test assists the RTO to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.

For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying:
https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500

Assessment Modes:

Written Assessment in the Classroom:

This is where students respond to written questions or case scenarios, preparing written reports, completing projects, self-reflection, and other written assignments, while attending the classroom and being supervised by the Assessor.

Simulated Practical Assessment:

This is where the Assessor observes the learner demonstrate the integrated application of skills and knowledge in a simulated environment which may be in a classroom setting.

Work Placement Log:

This is where students record, and their Work Placement Host verifies, the individual shift attendances at the student’s assigned work placement venue for training in accordance with their Work Placement Agreement. The Work Placement Log is submitted as evidence of attendance at the training venue. No additional time is allocated as practical assessment of the log as it replicates what the student would typically be required to complete as an employee in a real workplace.

Workplace Assessment:

This is where the Assessor conducts an observation of the learner demonstrating the integrated application of skills and knowledge in the workplace, to the required industry standard.

Units of Competency