CHC52021 Diploma of Community Services

Purpose of Qualification:

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

Learner Characteristic/ Client Cohort:

Students who complete this course may be able to seek employment in a range leadership and management roles such as;

• • Community Care Manager
• • Coordinator of Volunteer Work
• • Team Leader
• • Care Team Leader
• • Family Services Coordinator
• • Support Facilitator (Community Services)
• • Community Housing Resources Worker
• • Community Development Worker for Social Housing
• • Community Recreation Coordinator
• • Housing Manager
• • Housing Assistant
• • Assistant Community Worker
• • Community Worker
• • Aboriginal Housing Worker
• • Community Services Coordinator
• • Case Coordinator (Disability)
• • Youth Housing Support Worker
• • Family Support Worker
• • Community Access Coordinator
• • Pastoral Care Counsellor
• • Aboriginal Neighbourhood House Coordinator
• • Case Coordinator (Community Services)
• • Welfare Support Worker
• • Senior Youth Worker
• • Disability Team Leader
• • Support Facilitator (Disability)
• • Community Housing Worker
• • Community Work Coordinator
• • Early Intervention Worker
• • Community Program Coordinator
• • Pastoral Care Worker
• • Assistant Community Services Worker

Pathways:

On successful completion of CHC52021 Diploma of Community Services, students may pursue further study opportunities by enrolling in a higher-level management course.

Qualification Entry Requirements

There are no certified qualification requirements for this qualification. To enrol in this course, students must provide evidence that they:

• • Are at least 18 years of age
• • Have successfully completed Year 12 in Australia, or an equivalent overseas
• • Meet one of the following English proficiency requirements:

    o Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).

    o Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.

    o Student have successfully completed their Year 12 or equivalent in English Language

• • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment.

The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.

The LLN assessment includes a written test and interview to complete the verbal component of the test. For international students applying from their home country this will be completed during a skype interview. For all students applying within Australia the test will be completed during an interview at the RTO.
The LLN test assists the RTO to assess whether or not students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.

For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500

Training Modes:

Classroom Delivery: This is where the student attends the Clinton training classrooms where a Clinton Trainer Assessor is present. The various training delivery methods include presentations by the Trainer Assessor, group discussion facilitated by the Trainers Assessor, and research by each of the students individually or in groups which is continuously monitored by the Trainer Assessor present.

Simulated Practical Training Delivery: This is where Clinton sets up a simulated work environment and covers activities such as roleplays and practical tasks demonstrations in a simulated safe environment.

Workplace Training Delivery: This is where learners are supervised and coached in the workplace by host subject matter experts in accordance with Work Placement Agreements established between the student(s), the Host Workplace and Clinton Institute.

Assessment Modes:

Written Assessment in the Classroom:

This is where students respond to written questions or case scenarios, preparing written reports, completing projects, self-reflection, and other written assignments, while attending the class room and being supervised by the Assessor.

Simulated Practical Assessment:

This is where the Assessor observes the learner demonstrate the integrated application of skills and knowledge in a simulated environment which may be in a classroom or open space to simulate support services to clients.

Work Placement Log:

This is where students record, and their Work Placement Host verifies, the individual hours attendances at the student’s assigned work placement venue for training in accordance with their Work Placement Agreement. The Work Placement Log is submitted as evidence of attendance at the training venue. No additional time is allocated as practical assessment of the log as it replicates what the student would typically be required to complete as an employee in a real workplace.

Workplace Assessment:

This is where the Assessor conducts an observation of the learner demonstrating the integrated application of skills and knowledge in the workplace, to the required industry standard.

Compulsory Work Placement Arrangements

Each student will be required to complete a minimum of two hundred (200) work placement hours.
Work placement is a valuable and compulsory requirement of this course. All students are required to complete tasks in a practical work environment to be deemed competent in various units from the qualification.
All students are required to obtain each of the following requirements prior to undertaking work placement:

• • Working with Children Check (WWCC);
• • NDIS Worker Screening Check (If required);
• • Successfully obtain SITXFSA005 Use hygienic practices for food safety; and
• • Successfully obtain HLTAID011 Provide first aid.
• • COVID Vaccination
• • NDIS Worker Orientation Certificate of Completion
• • Completion of Manual Handling
• • Completion of Infection Control